Privacy Policy

1. Who we are

This Privacy Policy explains how DDX Capital (Pty) Ltd ("DDX Capital", "we", "us") processes personal information when you visit our website, contact us, or interact with us on social platforms including Facebook and Instagram. We are the responsible party under the Protection of Personal Information Act 4 of 2013 ("POPIA") and, where applicable, the data controller under the EU/UK GDPR.

DDX Capital (Pty) Ltd
Registration number: 2026/799838/07
45 Bowwood Road, Claremont, Cape Town, Western Cape, 7708, South Africa
Email: hello@ddxcapital.com
Phone: 066 072 6675 (+27 66 072 6675)

2. Information we collect

• Information you give us: name, email address, company, area of interest and message content submitted through our contact form or by email.
• Technical information: IP address, browser type, device information, pages viewed and referring URLs, collected automatically through server logs and cookies.
• Advertising and social data: if you interact with our ads or pages on Meta platforms, we may receive limited information such as campaign interactions and, where you submit a lead form, the details you provide.

3. How we use your information

• To respond to enquiries from founders, partners, investors and candidates.
• To evaluate potential ventures, partnerships and business opportunities.
• To operate, secure and improve our website.
• To measure and improve our marketing, including on Meta platforms.
• To comply with legal and regulatory obligations.

We process information on the basis of your consent, our legitimate interests in running our business, steps prior to entering a contract, and legal obligations. We do not sell your personal information.

4. Cookies and tracking

We use essential cookies to make the site work and, with your consent where required, analytics and advertising technologies (such as the Meta Pixel) to understand site usage and measure ad performance. You can control cookies through your browser settings and adjust ad preferences in your Meta account settings.

5. Sharing your information

We share personal information only with trusted service providers that help us operate (for example hosting, database, email and analytics providers), professional advisers, and authorities where required by law. All providers are bound to protect your information and use it only on our instructions.

6. International transfers

Because we operate globally, your information may be processed outside South Africa. Where this happens we ensure adequate protection as required by section 72 of POPIA and, where applicable, the GDPR, including contractual safeguards.

7. Retention and security

We keep personal information only as long as needed for the purposes above or as required by law, typically no longer than 24 months after our last contact with you. We apply reasonable technical and organisational measures, including encryption in transit and restricted access, to protect your information.

8. Your rights

You may request access to, correction of, or deletion of your personal information; object to or restrict processing; withdraw consent; and object to direct marketing. To exercise these rights, email us at the address above. You may also lodge a complaint with the Information Regulator of South Africa (inforegulator.org.za) or your local data protection authority.

9. Data deletion requests

To request deletion of any data we hold about you, including data received through Facebook or Instagram, email us with the subject "Data deletion request". We will confirm and complete the request within 30 days.

10. Children

Our website and services are not directed at anyone under 18, and we do not knowingly collect their personal information.

11. Changes

We may update this policy from time to time. The latest version will always be posted on this page with its effective date.